Warranty

EURO AND HARBOUR SERIES 10 YEAR LIMITED. Scroll down for Expression Series Warranty

All Euro and Harbour series products are guaranteed to the original purchaser for 10 years from the date of purchase or delivery, as proven by the invoice received from HDI Cabinetry. Any notice or request for action under the guarantee must be made in writing to the authorized dealer, with whom HDI Cabinetry will agree on the remedy to be made. Any remedy will be carried out by the authorized dealer. All components not supplied by HDI Cabinetry are excluded from the present guarantee. The present guarantee covers the repair or replacement of any parts that are found to be defective through the manufacturer’s fault.

Excluded from the warranty are any parts that are damaged through negligence in use, incorrect assembly or installation, incorrect maintenance, or through normal wear and tear. The warranty shall not apply to any cabinetry or parts that have been subjected to alteration, modification, accident, damage in transit, abnormal use, extreme temperature, moisture levels, or abrasive cleaning chemicals. Any differences in the tones of colors and woods which may occur because of the natural variability in the raw materials or because of deliveries carried out at different times, are not considered manufacturing defects and are therefore not covered by the guarantee.

In no event is HDI Cabinetry liable for incidental, indirect, or consequential damages resulting from the use of its cabinets. This warranty does not cover the cost of assembly, installation, removal, subsequent damage, or transportation of the defective product regardless of whether the work was performed by a contractor, service company, or consumer.

HDI Cabinetry may elect to repair or replace the product with a product of equal value and complementary style if the original style is no longer available at the time of the claim. HDI Cabinetry cannot guarantee an exact match between the finish of existing product and its replacement due to the natural aging of wood.


WARPED DOORS

Doors that are warped ¼” or less must be allowed to hang through two (2) seasons before replacement will be made. Typically, the door will return to its normal flat position after conditioning to its environment.


WOOD DOORS

Wood is a natural material and as such, is affected by environmental factors that may slightly change its appearance. As the wood ages, darkening or mellowing of the wood can be expected. Wood exhibits distinct patterns and characteristics, which contribute to its natural beauty. Variations in color and appearance of the wood due to natural characteristics are not considered defects and are not covered by this warranty. Natural aging and darkening of wood color, as well as inherent growth characteristics of the wood are not covered by this warranty.


GLAZE AWARENESS

Glazing is a hand-applied technique. Slight tonal variations and varied brush strokes should be expected. This is the artistic characteristic of hand brushed glazes.


PAINTED FINISH DISCLAIMER

Painted cabinetry is a very desirable finish in the cabinet industry. HDI Cabinetry offers a high quality painted finish on select cabinetry. We take extra care and precaution in the packaging and shipping and handling of the finished product.

Painted finishes have a number of inherent characteristics that can present unique challenges. Because a painted finish is so smooth, imperfections are magnified. The smallest imperfection will stand out on a painted finish that would normally go unnoticed on a stained finish.

Because of these inherent characteristics, HDI Cabinetry does not guarantee their painted finishes against minor cracking, chipping or peeling, unless it is a manufacturer’s defect.


NOTE ON THERMOFOIL AND MELAMINE DOORS (EURO SERIES)

This warranty does not apply to any thermofoil or textured melamine products installed, without the use of properly-installed heat shields, adjacent to appliances, such as ovens, ranges or dishwashers, or fixtures, such as lighting, that generate high temperatures.


FLOATING VANITY CABINETS

Floating vanity cabinets are covered under this warranty, but improper assembly or installation voids any warranty coverage. Floating vanity cabinets must be installed on wall studs. HDI Cabinetry requires blocking between the wall studs for additional support or the warranty may become void. Metal brackets (not included) should be used on the interior of the cabinet to further secure the cabinet sides to the back.


SOFT CLOSING HINGE MECHANISM

There is no warranty for the soft closing hinge mechanism. Replacement hinges can be purchased from HDI Cabinetry. Contact customer service for details.





EXPRESSION SERIES 5 YEAR LIMITED

Expression Series finishes are guaranteed to the original purchaser for 5 years from the date of purchase or delivery, as proven by the invoice received from HDI Cabinetry. Any notice or request for action under the guarantee must be made in writing to the authorized dealer with whom HDI Cabinetry will agree on the remedy to be made. Any remedy will be carried out by the authorized dealer. The cabinet structure of a Expression Series product is covered by HDI’s 10 year limited warranty, as outlined in section 6 of this catalog.

Excluded from the warranty are any parts that are damaged through negligence in use, incorrect assembly or installation, incorrect maintenance, or through normal wear and tear. The warranty shall not apply to any cabinetry or parts that have been subjected to alteration, modification, accident, damage in transit, abnormal use, extreme temperature, moisture levels, or abrasive cleaning chemicals.

In no event is HDI Cabinetry liable for incidental, indirect, or consequential damages resulting from the use of its cabinets. This warranty does not cover the cost of assembly, installation, removal, subsequent damage, or transportation of the defective product regardless of whether the work was performed by a contractor, service company, or consumer.

HDI Cabinetry cannot guarantee an exact match between the finish of existing product and its replacement due to the natural aging of wood and finishes.

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